Privacy Policy

Privacy Policy for IrieMart Jamaican Grocery

Last Updated: January 18, 2025

IrieMart Jamaican Grocery (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website (www.jamaican-grocery.com) or services.

1. Information We Collect

We may collect the following types of personal information from you:

  • Personal Identifiable Information (PII): Name, email address, phone number, billing address, shipping address.
  • Payment Information: Credit/debit card details (processed securely by third-party payment providers).
  • Order Details: Products purchased, delivery preferences.
  • Communication Data: Feedback, inquiries, or messages sent to us via email or our website contact forms.
  • Technical Data: IP address, browser type, device information, and browsing behavior on our website (via cookies).

2. How We Use Your Information

The information we collect is used to:

  • Process and deliver orders, including shipping and tracking updates.
  • Respond to customer inquiries and provide customer support.
  • Send promotional emails, discounts, or special offers (with your consent).
  • Improve our website, products, and services based on customer feedback.
  • Comply with legal or regulatory requirements.

3. Sharing of Information

We respect your privacy and will not sell or share your personal information with third parties except as follows:

  • Service Providers: Payment processors, shipping companies, or other vendors required to fulfill your order.
  • Legal Obligations: When required to comply with laws, regulations, or court orders.
  • Business Transfers: If we merge, sell, or transfer our business, your information may be shared as part of that transaction.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us track website performance and remember your preferences. You may adjust your browser settings to block or delete cookies, but this may impact certain website functionalities.

5. Data Security

We implement appropriate technical and organizational measures to secure your personal data against unauthorized access, alteration, or destruction. However, no online platform is 100% secure, and we cannot guarantee absolute data security.

6. Your Rights

As a user, you have the following rights concerning your data:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request the deletion of your personal data (subject to legal or regulatory obligations).
  • Marketing Preferences: Opt out of receiving promotional communications by following the unsubscribe instructions in emails or contacting us directly.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

8. Children’s Privacy

Our services are not directed at individuals under 18 years of age. We do not knowingly collect data from minors. If we learn that we have inadvertently collected such information, we will delete it promptly.

9. International Users

As we operate out of Jamaica, your data will be processed and stored in Jamaica. By using our website, you consent to the transfer and processing of your data in compliance with Jamaican laws.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Please review this policy periodically for updates.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

IrieMart Jamaican Grocery
Coral Garden, Montego Bay #1 P.O, POB 857
Jamaica
Email: Iriemartjamaicangrocery@gmail.com